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Unique Micro Design -


Service



UMD Service Centre provides quality after sales product service and has full bench repair facilities down to component level. Services include:

On Line Service System

UMD's Interactive On-Line Service System enables customers easily to return products with the minimum of effort.
It also provides Customer with the ability to monitor the progress of the service and repair process. Access via a direct link can be made to selected freight company’s own tracking system.

Pick up service

UMD can arrange pick up direct from Customers site using UMD's Couriers.

Spare Parts

UMD stock an extensive range of spare parts and specialise in Intermec, Denso, and Epson Spare Parts, including some specialised transistors and electronic components.

Authorised Warranty Repair Centre

UMD are an authorised Warranty Repair Centre for the following vendors:
  • Casio (Mobile Computers)
  • Citizen (POS Printers)
  • Denso (barcode and data capture terminals)
  • Epson (POS Printers)
  • Unique Micro Design (UMD)

Furthermore, UMD has experience (and spare parts) in repairing the following brands:

  • Intermec by Honeywell, printers
  • Zebra printers

UMD Maintenance Options

UMD can also provide product maintenance options which typically include.

  • Extended Warranties
  • Extended Warranties with Product Exchange
  • On-Site (via our Independant Service Providers)
  • Custom Maintenance Programs
  • Vendor Plus (UMD's Vendor Value Added Service)

UMD Service Centre Contact Details

On-Line Service System:
www.umd.com.au/smd/olss/
E-Mail:
Service@umd.com.au
Phone:
Local (03) 9582-7060
International +61-3-9582-7060)
Return Address:
Unique Micro Design Pty Ltd
Rear Unit 1, 200 Wellington Road
(Enter via Garden Road)
Clayton, VIC 3168
AUSTRALIA.